Ginny Redish

Ginny Redish

1984 – Beyond Readability: How to Write and Design Understandable Life Insurance Policies, Redish, 29p

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Redish, J. and Selzer, J., 1985, The place of readability formulas in technical communication, Technical Communication, 32 (4), November, 46-52.

Better Information Satisfying Customers? by David Sless, Australia